SaaS Licence Agreement

This SaaS Licence Agreement (“Agreement”) is made between Acrontec SaaS Solutions Ltd (“Licensor”, “Acrontec”, “we”, “our”, “us”) and the Client (“Licensee”, “you”, “your”). This Agreement governs your use of the Acrontec Marketplace Engine (“Software”).

1. Grant of Licence

Acrontec grants the Licensee a non‑exclusive, non‑transferable, revocable licence to access and use the Software for operating the Licensee’s marketplace or delivery platform.

Appointing restaurants, franchisees, delivery drivers, and staff to use the hosted marketplace under the Licensee’s brand is part of that operation. Those users do not receive a separate Acrontec software licence. The appointment is not a sale, transfer, or sublicence of the Software or its source code.

2. Intellectual Property

Acrontec retains full ownership of the Software, source code, architecture, and all related intellectual property. The Licensee receives usage rights only and may not:

3. Access & Hosting

The Software is provided as a hosted SaaS service. Acrontec is responsible for hosting, uptime, security, backups, updates, and infrastructure management.

4. Fees & Payment

Fees may include subscription fees, per‑order fees, per‑restaurant fees, or custom enterprise pricing. Fees are payable monthly. Non‑payment may result in suspension or termination of access.

Fees payable to Acrontec are for this software lease. Commission, subscription packages, and franchise royalty that the Licensee charges its own restaurants or franchisees are the Licensee’s commercial terms and are not Acrontec’s fee.

5. Service Level Agreement (SLA)

Acrontec provides uptime, support, and maintenance as defined in the SLA. The SLA forms part of this Agreement.

6. Data Ownership

The Licensee owns all marketplace data, including customer, restaurant, and delivery information. Acrontec owns the Software and system‑generated metadata.

7. Data Protection & Privacy

Both parties must comply with UK GDPR. Acrontec processes personal data only as described in the Privacy Policy and Data Processing Agreement (DPA).

8. Restrictions

The Licensee may not:

9. Support & Maintenance

Acrontec provides support for technical issues, bug fixes, diagnostics, and infrastructure monitoring. Support does not include operational management of the Licensee’s marketplace.

10. Suspension of Service

Acrontec may suspend access if:

11. Termination

Either party may terminate with 30 days’ notice. Acrontec may terminate immediately for breach, non‑payment, or misuse. Upon termination, access is revoked and the Licensee may request a final export of their data.

12. Limitation of Liability

Acrontec is not liable for business losses, operational failures, restaurant disputes, delivery issues, or third‑party service failures. Liability is limited to fees paid in the previous 12 months.

13. Indemnity

The Licensee agrees to indemnify Acrontec against claims arising from misuse of the Software, unlawful operations, uploaded content, or violations of applicable laws.

14. Governing Law

This Agreement is governed by the laws of England & Wales.

15. Entire Agreement

This Agreement, together with the Terms & Conditions, Privacy Policy, SLA, Cookies Policy, and DPA, constitutes the entire agreement between the parties.

16. Contact Information

For licensing enquiries, contact:

Email: legal@acrontec.com

Company: Acrontec SaaS Solutions Ltd