Privacy Policy

This Privacy Policy explains how Acrontec SaaS Solutions Ltd (“Acrontec”, “we”, “our”, “us”) collects, uses, stores, and protects personal data when Clients use the Acrontec Marketplace Engine (“Software”) and related services.

1. Data We Collect

We may collect the following categories of data:

A. Client Business Data

B. Marketplace User Data

Collected and controlled by the Client (e.g., customers, restaurants, drivers):

C. Technical Data

D. Payment Data

Payment processing is handled by third‑party providers. Acrontec does not store card numbers or sensitive payment credentials.

2. How We Use Data

Acrontec processes data for the following purposes:

We do not sell or share data for marketing purposes.

3. Legal Basis for Processing

4. Data Ownership

The Client owns all marketplace data, including customer, restaurant, and delivery information. Acrontec owns the Software, platform architecture, and system‑generated metadata.

5. Data Storage & Security

Acrontec implements:

6. Data Sharing

We may share data only with:

7. Third‑Party Services

The Software may integrate with third‑party systems such as payment gateways, SMS providers, email delivery services, and mapping services. These providers have their own privacy policies.

8. Data Retention

We retain data only as long as necessary for providing the Software, fulfilling contractual obligations, and complying with legal requirements.

9. Client Responsibilities

Clients must comply with UK GDPR, obtain consent where required, ensure data accuracy, and protect login credentials.

10. International Transfers

Data may be stored or processed outside the UK depending on hosting infrastructure. Acrontec ensures appropriate safeguards are in place.

11. User Rights

Users may have rights to access, correct, delete, restrict, or transfer their data. Requests must be submitted through the Client.

12. Cookies

The Software may use cookies for authentication, session management, analytics, and performance optimisation.

13. Changes to This Policy

Acrontec may update this Privacy Policy periodically. Continued use of the Software constitutes acceptance of updated terms.

14. Contact Information

For privacy enquiries, contact:

Email: privacy@acrontec.com

Company: Acrontec SaaS Solutions Ltd