Product

Franchise operations

The Marketplace Engine lets a master licensee run independent restaurants and franchise territories on the same marketplace. Acrontec still owns the software. The franchisee operates one territory under the marketplace brand.

Two ways a restaurant joins

What a territory includes

• A named licence with an assigned delivery zone
• A restaurant cap: 10, 50, or a custom number — a capacity limit, not the fee
• A franchisee panel for that territory only
• Franchisee staff, restaurants, menus, vouchers, and discounts scoped to the licence
• An optional royalty percentage for that territory, or the marketplace default

Franchisee panel

Franchisees sign in to their own panel. They see their territory, add restaurants inside the cap and zone, and run day-to-day restaurant tools. Master Admin still owns marketplace-wide settings, disbursements, and the royalty ledger.

Royalty statements

Royalty is a charge on the franchisee, calculated as a percentage of food amount on completed orders. It is recorded per order, then grouped into a weekly or monthly statement. Paying the statement is recorded when the marketplace marks it paid. It does not reduce the restaurant’s commission or the marketplace operator’s commission wallet.

• Default percentage in business setup, with an optional override on each territory
• No royalty row when the restaurant has no territory, or the percentage is zero
• Refunds reverse the royalty line, or credit the next statement if it was already paid
• Franchisees can read their statements. They cannot mark them paid

Acrontec’s software lease is a separate agreement with the marketplace operator. Franchise royalty is the operator’s own charge to its franchisees.